We're here to help with sizing, styling and anything else
Returns on damaged or missing items only.
Got Any Questions?
Our store
N2736 County Road QQ
Waupaca, WI 54981
Mon - Fri, 10am - 5pm
Saturday, 11am - 5pm
Sunday, 11am - 5pm
FAQs
How long will shipping take?
Shipping typically takes 3–5 business days once your order is produced.
Because most of our items are made-to-order, please allow an additional 3–5 business days for production, making the total delivery time about 5–10 business days from the date you place your order.
You’ll receive a tracking number as soon as your order ships.
How do I know if my order is confirmed?
Once you place an order, you’ll receive an order confirmation email within a few minutes. This email will include your order number and a summary of the items you purchased.
If you don’t see it, make sure to check your spam or promotions folder. Still nothing? Reach out to us at support@hookandpine.com and we’ll be happy to help.
Can I change my shipping address after my order is placed?
We can’t guarantee address changes once an order is placed, since most items go into production quickly.
If you notice an error in your shipping address, contact us immediately at support@hookandpine.com with your order number and correct address. If your order hasn’t entered production or shipped yet, we’ll do our best to update it.